Privacy Policy
How Ganzhi handles your information. Short version: there is no database, and we do not keep your birth details.
- Version
- 1.0
- Effective
- 2026-09-09
- Last updated
- 2026-09-09
In one line
No accounts, no database. Your birth details are not persisted, we sell no personal information, and we never store full card numbers.
1. Data Controller
| Item | Detail |
|---|---|
| Operator | Ding Zhihu |
| Jurisdiction | China |
| Privacy contact | support@humandbots.com |
| Data Protection Officer | Not appointed (statutory threshold not met) |
2. What We Process
2.1 Birth details
The date, time and gender you enter, used to compute a chart. They appear in your browser's address bar (and therefore in your browser history) and in one transient server-side computation. We do not write them to any database or log.
When you buy a reading, those details are signed and encoded into a short order reference stored with the order at the payment processor, which is what lets you reopen that reading.
2.2 Payment information
Transaction amount, currency, status and order reference are held by Waffo Pancake. We never receive or store full card numbers.
2.3 Collected automatically
- Our host (Vercel) records access logs including IP address and user agent, for operations and security.
- Error logs: on a failed request we record the time, path and error type — never birth details.
2.4 What we do not collect
- Name, email or phone — the Service does not need them and offers nowhere to enter them.
- Full card numbers or CVV.
- Precise geolocation.
- Cross-site tracking. We run no ads and use no retargeting cookies.
3. How We Use It
| Purpose | Legal basis |
|---|---|
| Computing and displaying the chart | Performance of a contract |
| Generating the reading you bought | Performance of a contract |
| Processing payments and refunds | Performance of a contract |
| Customer support | Contract / legitimate interests |
| Abuse prevention and rate limiting | Legitimate interests |
| Legal, tax and accounting compliance | Legal obligation |
We do not use your information for advertising, and we do not use it to train any AI model.
5. Retention
| Data | Kept for | Where |
|---|---|---|
| Birth details | Not kept | Your browser and one transient computation |
| Reading text | Not kept | Streamed straight to your browser; no server-side copy |
| Order and transaction records | Typically 7 years, per tax and accounting rules | Waffo Pancake |
| Access logs | Per our host's policy, typically weeks | Vercel |
| Support emails | 3 years | Email provider |
Because readings are not stored, opening your return link generates a fresh one each time. The wording may differ slightly between runs — that is inherent to language models.
6. Your Rights
You have rights to be informed, of access, rectification, erasure, restriction, portability, objection, and to withdraw consent. To exercise them, contact support@humandbots.com. We respond within 30 calendar days, free of charge.
In practice, because we keep neither birth details nor readings, the answer to most requests will be "we hold nothing to give you or delete". For requests touching orders and payments we will help you raise them with the payment processor.
If you believe we have mishandled your information, you may complain to your local data protection authority.
8. International Transfers
The site is hosted in the United States, and the model provider and payment processor may operate facilities in the United States or elsewhere. Cross-border transfers are protected by data processing agreements incorporating the EU Standard Contractual Clauses, encryption in transit, and limiting each transfer to the minimum data needed.
9. Minors
The Service is intended for users aged 18 or older. We do not knowingly collect information from anyone younger. Questions to support@humandbots.com.
10. Security
- HTTPS / TLS enforced site-wide.
- Birth details and readings are never persisted server-side — with no store, there is no stored data to breach.
- Card data is handled exclusively by a PCI-DSS compliant processor.
- If a security incident affects your rights, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of it.
11. Changes to This Policy
Material changes are published here at least 15 days in advance, with an updated version and effective date at the top. Continued use after the effective date constitutes acceptance.
12. Contact Us
| Item | Detail |
|---|---|
| Privacy contact | support@humandbots.com |
| Customer support | support@humandbots.com |
| Trading as | ganzhi |
| Jurisdiction | China |
| Support hours | Mon–Fri 09:00–18:00 (UTC+8) |
ganzhi · https://ganzhi.humandbots.com · Version 1.0, effective 2026-09-09